Monzo updates your legal name through chat in the app. You’ll need one document that confirms your new name, and Monzo lists a deed poll among them.
Banks change their processes from time to time, so if anything differs when you get in touch, follow Monzo’s instructions. Every source is linked.
In the Monzo app, tap Help, search ‘Changing your name’ and tap Get in touch at the bottom of the article. Monzo says you’ll need a valid ID document that confirms your new name: a driving licence or passport issued after your name change, a marriage certificate, or a deed poll. That updates your legal name on your Monzo account, bank card and statements.
Tap Help in your app’s menu bar.
Find the article about changing your legal name.
At the bottom of the article, tap Get in touch to chat to Monzo.
Have the document that confirms your new name to hand. Monzo says that once you have it, you should get in touch.
Monzo: changing your legal name Monzo: updating your legal name
| Document | Monzo’s condition |
|---|---|
| Driving licence | Issued after your name change, so it shows your new name |
| Passport | Issued after your name change, so it shows your new name |
| Marriage certificate | Listed with no extra condition |
| Deed poll | Listed with no extra condition |
Monzo says you need one valid document that confirms your new name. Its help pages list these four and don’t mention a statutory declaration or divorce papers, so ask in the chat if that’s your proof.
Monzo lists a deed poll alongside a marriage certificate and new photo ID, and its help pages don’t add conditions such as enrolment. Make sure yours is complete before you send it: signed in your old and new names, dated, and signed by an independent witness.
You’ll be sending it through the chat, so take a clear photo or scan where both names, the date, your signatures and your witness’s details can all be read.
Prefer to use photo ID? Monzo accepts a driving licence or passport issued after your name change, and changing the name on a GB driving licence is free. See our driving licence guide. If Monzo asks for something you don’t have, our guide to what to do if a bank won’t accept your deed poll sets out your options.
Monzo also lists a marriage certificate and a deed poll. A prepared deed poll gets you there without waiting for new ID.
Monzo treats these separately. Your legal name is the one on your Monzo account, bank card and statements, and changing it needs one of the documents above. Monzo has a separate help article on changing your preferred name.
Monzo’s help pages don’t cover joint accounts or how long the change takes, so ask in the chat if you need to know.
Your account number and sort code stay the same, so your salary, Direct Debits and standing orders keep running. What does need a nudge is anyone who pays you. Banks check the name you’re paid under through Confirmation of Payee, and Pay.UK says a personal account has to match the exact registered name. Once Monzo has your new name, someone paying you under the old one may be told it doesn’t match, so give your employer, landlord and regular payers the new name too. Pay.UK: Confirmation of Payee
Your credit file catches up as lenders report your new name. Our guide to name changes and your credit report explains how the old and new names stay linked, and the name change checklist keeps track of everyone else.
In the app, tap Help, search ‘Changing your name’ and tap Get in touch at the bottom of the article. You’ll chat to Monzo and send a document confirming your new name.
Yes. Monzo lists a deed poll as one of the documents that confirm your new name, along with a marriage certificate and a driving licence or passport issued after the change.
Not necessarily. Monzo accepts a driving licence or passport issued after your name change, but it also lists a marriage certificate and a deed poll.
Monzo says changing your legal name covers your Monzo account, bank card and statements.
Your legal name is on your account, card and statements, and changing it needs a document. Monzo has a separate help article for changing your preferred name.
Use the relevant organisation’s instructions when submitting your documents.
A deed poll for Monzo, your passport, your driving licence and everything else. Individually prepared and checked, with free UK delivery.
ChangeYourName.co.uk is an independent UK deed poll provider.
Printed deed poll
£14.95, free delivery