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Practical UK name-change guide

How to change your name with Halifax

Halifax handles name changes in Online Banking, in branch or by post, and one request updates your name across the Lloyds Banking Group. If you’re using an unenrolled deed poll, you’ll need new-name photo ID too.

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Checked against Halifax’s own pages
Online, branch or post
Sources linked below
Based on Halifax’s own pages, checked on 28 October 2026

Banks change their processes from time to time, so if anything differs when you get in touch, follow Halifax’s instructions. Every source is linked.

Updated: 28 October 2026
On this pageQuick answerWays to tell HalifaxDocumentsUnenrolled deed pollsOther accountsAfter the changeFAQs

The quick answer

In Halifax Online Banking, select Your profile, Change your contact details, then Change name. Or complete and print the right form, then take it to a branch or post it to Halifax, The Green Building, Leeds, LS78 1LB. An unenrolled deed poll is only accepted with a valid driving licence or UK or EU passport in your new name. Halifax updates your name on all your Lloyds Banking Group accounts, including Lloyds, Bank of Scotland and MBNA.

How it works

How to change your name with Halifax

Online Banking

Log in, then from the menu at the top of the page select Your profile, Change your contact details, then Change name.

Or print the right form

For a branch or postal request, Halifax says you need to complete and print the right form first.

Take it to a branch, or post it

Visit a branch with the form and documents, or send everything to Halifax, The Green Building, Leeds, LS78 1LB. Halifax recommends recorded delivery.

In the app, Halifax says it’s still rolling the service out and it isn’t available on Android yet, so write in or visit a branch if the app doesn’t offer it. Halifax: change your name

Documents

What Halifax accepts

DocumentHalifax’s condition
Marriage certificate or civil partnership registration documentAccepted
Enrolled deed pollAccepted, though enrolment isn’t available in Scotland
Unenrolled deed pollOnly with a valid driving licence or UK or EU passport in the new name
Statutory declarationAccepted
Adoption certificateAccepted
Register of Corrections entry, or amended birth certificate from the Registrar General in EdinburghScotland only

After a divorce, Halifax asks for your divorce papers or decree absolute and your marriage certificate, plus one of: an enrolled deed poll, an unenrolled deed poll with new-name photo ID, your birth certificate, or a Register of Corrections entry in Scotland.

Signatures and ID. Halifax needs both your old and new signatures, and either your driving licence or a UK or EU passport. It accepts originals or certified copies, sends originals back once the change is made, and returns certified copies only if you ask.

Deed polls

Unenrolled deed polls at Halifax

Halifax won’t take an unenrolled deed poll on its own. It needs to see a valid driving licence or UK or EU passport that already carries your new name.

So update your photo ID before you go to Halifax. Changing the name on a GB driving licence is free, and our driving licence guide covers what DVLA asks for. With the new licence and your deed poll together, you’ve met Halifax’s condition.

Enrolling your deed poll is another route Halifax accepts, but it costs a court fee and makes your change public. Our guide to enrolled and unenrolled deed polls weighs it up.

Deed poll, licence, then Halifax

Halifax needs new-name photo ID with an unenrolled deed poll. A prepared deed poll gets the first step done properly.

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Your next step

Your other Lloyds Banking Group accounts and insurance

Halifax says that when you contact it, it’ll update your name on all your Lloyds Banking Group accounts. That includes accounts with Lloyds, Bank of Scotland, MBNA and Lloyds Bank Private Banking.

Insurance needs a separate look. Halifax says not all the insurance policies it sells are managed by Halifax, and that it could affect your policy if you don’t update it. Check each policy for the insurer’s contact details.

See also our guides for Lloyds Bank and Bank of Scotland.

Afterwards

Once Halifax has your new name

Your account number and sort code stay the same, so your salary, Direct Debits and standing orders keep running. What does need a nudge is anyone who pays you. Banks check the name you’re paid under through Confirmation of Payee, and Pay.UK says a personal account has to match the exact registered name. Once Halifax has your new name, someone paying you under the old one may be told it doesn’t match, so give your employer, landlord and regular payers the new name too. Pay.UK: Confirmation of Payee

Your credit file catches up as lenders report your new name. Our guide to name changes and your credit report explains how the old and new names stay linked, and the name change checklist keeps track of everyone else.

Your questions answered

Frequently asked questions

Halifax says it’s still rolling the service out, so it isn’t available through Android yet. You can use Online Banking, write in or visit a branch instead.

Only with a valid driving licence or UK or EU passport in your new name.

Yes. Halifax says it’ll update your name on all your Lloyds Banking Group accounts, including Lloyds, Bank of Scotland, MBNA and Lloyds Bank Private Banking.

Halifax, The Green Building, Leeds, LS78 1LB. Halifax recommends sending everything by recorded delivery.

Not necessarily. Halifax says not all the insurance policies it sells are managed by Halifax, so check your policy for the insurer’s contact details.

Check the detail

Sources for this guide

Guidance and reference pages

Use the relevant organisation’s instructions when submitting your documents.

Continue your name change

Related guides

Changing your name with your bank

What UK banks ask for, and what to do if one turns your deed poll down.

Changing your name with Bank of Scotland

The Lloyds Banking Group process, with the Scottish documents.

Changing the name on your driving licence

Free for most GB licence holders, and photo ID in your new name.

Prepared for your next step

Your new name. Your deed poll, taken care of.

The deed poll for your driving licence, your passport and then Halifax. Individually prepared and checked, with free UK delivery.

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ChangeYourName.co.uk is an independent UK deed poll provider.

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