How to change your name with Lloyds Bank

The quick answer

Log in to Online Banking and choose Your profile, Change your contact details, then Change name. You can also complete a printed form and take it into a branch, or post it to Lloyds, The Green Building, Leeds, LS78 1LB. Lloyds accepts an unenrolled deed poll only with a valid driving licence or UK or EU passport in your new name. Once it’s done, Lloyds updates your name on all your Lloyds Banking Group accounts, including Halifax, Bank of Scotland and MBNA.

How it works

Four ways to change your name with Lloyds

Route	How it works
Online Banking	From the menu at the top of the page, select Your profile, Change your contact details, then Change name.
Mobile app	Lloyds says it’s still rolling the service out, so it isn’t available on Android yet.
Branch	Complete and print the right form first, then take it into a branch with your documents.
Post	Send the form and documents to Lloyds, The Green Building, Leeds, LS78 1LB. Lloyds recommends recorded delivery.

Lloyds Bank: change your personal details

Documents

What Lloyds accepts as proof

Your situation	What to provide
Marriage or civil partnership	Your marriage certificate or civil partnership registration document
Enrolled deed poll	The enrolled deed poll (enrolment isn’t available in Scotland)
Unenrolled deed poll	The deed poll plus a valid driving licence or UK or EU passport in your new name
Statutory declaration	The statutory declaration
Adoption	Your adoption certificate
Scotland	A copy of the entry in the Register of Corrections, or an amended birth certificate issued by the Registrar General in Edinburgh
After a divorce	Your divorce papers or decree absolute and your marriage certificate, plus one of: an enrolled deed poll, an unenrolled deed poll with a licence or passport in your new name, your birth certificate, or a Register of Corrections entry (Scotland)

Lloyds also asks for your driving licence or UK or EU passport, and for both your old and new signatures. It takes original or certified copies, returns any originals once the change is made, and only returns certified copies if you ask.

Deed polls

Using an unenrolled deed poll with Lloyds

Lloyds is one of the stricter banks here. It accepts an unenrolled deed poll, but only with a valid driving licence or UK or EU passport that already shows your new name. The deed poll on its own won’t be enough.

The easiest order is usually: deed poll, then driving licence, then Lloyds. Changing the name on a GB driving licence is free, and the new licence gives Lloyds the photo ID it asks for. Our driving licence guide explains what DVLA needs.

You don’t need to pay to enrol your deed poll just for Lloyds if you have that new-name ID. Our guide to enrolled and unenrolled deed polls sets out what enrolment really changes.

Get the order right for Lloyds

Deed poll first, then your driving licence or passport, then Lloyds. Each step uses the document before it.

Order a printed deed poll What’s included

Your next step

Halifax, Bank of Scotland, MBNA and insurance

Lloyds says that when you contact it, it’ll update your name on all your Lloyds Banking Group accounts, including ones held with Halifax, Bank of Scotland, MBNA and Lloyds Bank Private Banking. One request covers the lot.

Insurance is the exception. Lloyds says not all the insurance policies it sells are managed by Lloyds, so it won’t update your name on those. Check each policy for the insurer’s contact details.

Related: Halifax and Bank of Scotland follow the same process.

Afterwards

Once Lloyds has your new name

Your account number and sort code stay the same, so your salary, Direct Debits and standing orders keep running. What does need a nudge is anyone who pays you. Banks check the name you’re paid under through Confirmation of Payee, and Pay.UK says a personal account has to match the exact registered name. Once Lloyds has your new name, someone paying you under the old one may be told it doesn’t match, so give your employer, landlord and regular payers the new name too. Pay.UK: Confirmation of Payee

Your credit file catches up as lenders report your new name. Our guide to name changes and your credit report explains how the old and new names stay linked, and the name change checklist keeps track of everyone else.

Your questions answered

Frequently asked questions

Lloyds says it’s still rolling the service out in its app and it isn’t available on Android yet. Online Banking, a branch or the post all work.

Yes, but only with a valid driving licence or UK or EU passport in your new name. An enrolled deed poll is accepted on its own, except in Scotland, where enrolment isn’t available.

Yes. Lloyds says it’ll update your name on all your Lloyds Banking Group accounts, including Halifax, Bank of Scotland, MBNA and Lloyds Bank Private Banking.

Lloyds accepts original or certified copies and recommends recorded delivery. It returns originals once the change is made, and returns certified copies only if you ask.

Your divorce papers or decree absolute and your marriage certificate, plus one more document from its list, such as your birth certificate or a deed poll.

Check the detail

Sources for this guide

Guidance and reference pages

Use the relevant organisation’s instructions when submitting your documents.

Prepared for your next step

Your new name. Your deed poll, taken care of.

The deed poll that starts it all: for your driving licence, your passport and then Lloyds. Individually prepared and checked, with free UK delivery.

Order for £14.95 See what’s included

The quick answer

Four ways to change your name with Lloyds

What Lloyds accepts as proof

Using an unenrolled deed poll with Lloyds

Get the order right for Lloyds

Halifax, Bank of Scotland, MBNA and insurance

Once Lloyds has your new name

Frequently asked questions

Can I change my name in the Lloyds app?▾

Does Lloyds accept an unenrolled deed poll?▾

Will Lloyds update my Halifax and MBNA accounts too?▾

Do I have to post my original documents to Lloyds?▾

What does Lloyds need after a divorce?▾

Sources for this guide

Guidance and reference pages

Related guides

Changing your name with your bank

Changing your name with Halifax

Changing the name on your driving licence

Your new name. Your deed poll, taken care of.