Name changes on DBS checks: when the confidential route applies

A name change does not erase a person’s identity history for a criminal-record check. The application process asks for information needed to identify records. If your name changed, follow the exact instructions for the check type and provide supporting documents through the approved route. Ask the registered body or employer which records it needs to see, and who will see them.

Do not leave out a former name based on a general website’s advice. An incomplete history can delay identity checks. A deed poll helps link names for routine identity records, but it does not instruct the DBS to omit information from a check.

The published DBS contact is 0300 131 2784 or [email protected]. Confirm the current contact details on GOV.UK before using them. If you are comfortable with previous identity information appearing on the certificate, GOV.UK says you do not need to contact the team and can enter the names in the “any other names” section. DBS: sensitive applications for transgender applicants

Before you call or write, have the type of check, the application stage and your concern ready. You can ask how previous names should be provided and what the employer or countersignatory will see. Do not include sensitive personal details in an ordinary email to an employer when the dedicated process may be more appropriate.

A deed poll records your name change and supports updates with banks, employers and other organisations. For confidential handling of a former name during a disclosure check, contact the relevant sensitive applications team before submitting the application. Read our trans name-change guide for name evidence and record updates.